Privacy Policy for Dryofy Laundry Service
At Dryofy, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.
Information We Collect
Personal Information: When you sign up for our laundry services, we may collect personal information such as your name, contact information, billing address, and payment details.
Laundry Preferences: We may also collect information about your laundry preferences, such as fabric types, detergent preferences, and any special instructions for handling your laundry.
Usage Data: We collect data about how you interact with our website or mobile app, including pages visited, features used, and device information such as IP address, browser type, and operating system.
How We Use Your Information
Providing Services: We use your personal information to provide laundry services, including pickup and delivery, processing payments, and communicating with you about your orders.
Improving Services: We analyze usage data to improve our services, enhance user experience, and develop new features and offerings.
Marketing and Communication: With your consent, we may send promotional offers, newsletters, and updates about our services. You can opt-out of these communications at any time.
Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our terms and policies.
Information Sharing
We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted service providers and partners who assist us in delivering our services, such as payment processors, delivery partners, and IT providers. These third parties are obligated to maintain the confidentiality and security of your information.
Data Security
We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and access controls.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Your Rights
You have the right to access, update, or delete your personal information held by us. You can also request information about the data we collect and how it is used. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided below.
Changes to Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be communicated to you through our website, mobile app, or other means of contact.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at hello@dryofy.com.
Last updated: 6 th April 2024
Thank you for choosing Dryofy for your laundry needs.